FAQs
How can I get a library card?
What am I responsible for as a WCL card holder?
What happens if my library card gets stolen?
What is the lending policy?
How much are late fines?
How can I know what’s checked out on my library card?
Does the library notify me if I have an item overdue?
What if I lose an item?
What’s the policy on library theft?
How can I reserve an item?
How do I check in items?
How can I use Internet e-mail at the library?
How can I renew my library items?
Where’s the food handler class?
How can I get a library card?
Resident Cards
Library cards are FREE to Washington County residents. You must present two items:
1) Photo identification – issued by government, school, or employer.
(Please note that under Utah law, a governmental entity may NOT accept a driving privilege card as proof of identification, see Utah Code Section 53-3-207).
and
2) Proof of Permanent Address as a Washington County Residency (physical address, we do NOT accept P.O. Box numbers, PMB’s (Public Mail Boxes such as Mailboxes, ETC. or The Mail Shop), motel addresses, or Dixie Care and Share as an address.
A document bearing the applicant’s name and current address (this cannot be photo ID). Some examples of proof of address are as follows:
-Utility bill
-Property tax statement
-rent or mortgage receipt of payment receipt
-Mail postmarked within the last 3 months, excluding junk mail
Children that are at least in kindergarten can obtain library cards. A parent or guardian MUST be present when getting the card. There is a 10 book limit.
Middle school students need a current student I.D. and must establish a home address. If you don’t have your current I.D., you must have a parent or legal guardian present to get a card. 10 book limit.
High school students need a current student I.D. and must establish a home address. Driver’s license, parent’s name, and student’s birth date are needed. 10 book limit.
Non-Resident Cards
Non-Residents need a picture I.D. to obtain a Washington County Library card. The fee is $25 a year or $15 for six months. There is a 10 book limit.
What am I responsible for as a WCL card holder?
You are responsible, as a card holder, for ALL material borrowed on your card, even when you permit others to use your card.
All losses and/or damages to library material checked out on your library card.
Prompt payment of any charges incurred.
Prompt notification of any change of address or phone number.
Immediate notification of a lost or stolen card.
What happens if my library card gets stolen?
Treat your library card as if it were a credit card. Notify the library immediately that your card has been lost or stolen. The library will freeze your account on any check outs. A new card can be issued to you for a small fee.
What is the lending policy?
Adults may check out 20 items, K-12 may check out 10 items, and non-residents may check out 10 items. The checkout period is fourteen (14) days for all materials except DVDs and videos which check out for seven (7) days.
How much are late fines?
Fines are .10 cents per item per day (excluding Sundays and holidays). After 30 days, the status of an overdue book is changed to LOST, and the patron must pay the replacement cost of that item unless the book is returned. A non-refundable service charge of $5.00 will be added to the cost of all items that have to be replaced (except magazines).
How can I know what’s checked out on my library card?
Access our online catalog by clicking here. Click on the “My Account” tab and enter in your library card barcode number. You will be shown a list of items on your card.
Refer to your check out slip that is given to you each time you check out items at the library.
Call the library at (435) 634-5737 Ext. 4 and ask to be told what is on your card.
Does the library notify me if I have an item overdue?
Yes, a notice is sent after an item has been overdue for 10 days. If the item is not returned within 10 days, another notice will be sent out, and a phone call will be made to the patron. After 30 days, the item goes to “lost” and must be paid for. There is, in addition to the cost of the book, a $5.00 restocking fee that is nonrefundable. Please keep track of books checked out on your library card.
What if I lose an item?
If you lose an item, please contact the library as soon as possible and ask for the Lost and Damage Specialist. The phone number is 435-634-5737. If this individual is not available, other staff may be able to assist as needed.
What’s the policy on library theft?
Theft and/or intentional damaging of library material is a crime and may be subject to federal, state, and local laws.
How can I reserve an item?
You can reserve an item by using our online catalog.
You may also reserve an item by calling the library and staff will assist you over the phone.
How do I check in items?
There are both interior and exterior drop boxes to which you may return items. However, we do warn that any damage to audio or video tapes due to heat will be the responsibility of the patron. Thus, we encourage the return of audio/visual materials to interior drop boxes.
How can I use Internet e-mail at the library?
You may be able to read and send e-mail at Library workstations, depending on the type of access allowed by your provider. The Washington County Library does not have a generic e-mail account that the public may use. The library also does not offer any type of e-mail service to the public, other than allowing the public to access web-based email from public Internet machines.
If you don’t have an e-mail account, you can establish a free account by signing up with one of the free Web-based services mentioned below.
Free e-mail can be established with many providers. They include:
- http://www.hotmail.com
- http://mail.yahoo.com
- http://login.mail.lycos.com
- http://www.terra.com (en espanol)
How can I renew my library items?
Visit our website at http://www.washco.lib.ut.us/ and go to our renewals section. Once there, click on the renewals logo and you’ll be taken to iPAC. Click on the “My Account” tab, enter in your library barcode, and you’ll be shown a screen that has a list of your items checked out. Click the box by the item and hit renew.
Call the library at (435) 634-5737 and ask to have your items renewed.
Didn’t the Library used to offer a food handler permit class?
Yes, the library used to offer this class. However, the class is now offered at the Southwest Public Health Building 168 North 100 East, St. George at 3:30 p.m. There is no preregistration and class size is limited to 25 persons. The cost is $20. Please call (435) 986-2580 for more information.